Contacting Openreach
Customer Service Support
For any issues related to broadband, phone lines, or Wi-Fi, Openreach provides a dedicated customer service support number: 0800 023 2023. This number is available 24/7 for both residential and business customers.
Additional Contact Information
While Openreach does not have a general customer care contact number, there are alternative ways to reach them:
- Online Support: Visit the Openreach website's support section for online troubleshooting tools, FAQs, and live chat support.
- Social Media: You can contact Openreach through their social media channels on Twitter (@OpenreachHelp) and Facebook (@OpenreachUK).
Important Note
Please note that Openreach is a wholesale network provider and does not directly provide retail broadband or phone services to customers. If you are experiencing issues with your broadband or phone connection, you should contact your service provider.
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